The steam cleaner is safe for most surfaces, including tiles, carpets, glass, and fabric. For delicate materials like wood or painted surfaces, we recommend testing on a small area first and avoiding high temperatures.

The package includes several nozzles and brushes, such as a precision nozzle, a wide brush for larger surfaces, and a fabric brush for furniture and textiles. This makes it highly versatile and suitable for a variety of cleaning needs.

Yes, the steam cleaner is excellent for removing stains from carpets and furniture. The high temperature and steam pressure effectively loosen dirt and stains. However, we recommend testing on a small area first to ensure the material can handle the steam.

Delivery time depends on your location and the shipping option selected. Normally, it takes 3–5 business days, but due to high demand, we ship from our overseas warehouse. This means it may take 5–10 business days for your order to arrive. You’ll receive a shipping confirmation and tracking number once your order has been dispatched.

If you're not satisfied with the Steam Cleaner, you can return it within 14 days of receiving it for a full refund. Please contact our customer support to initiate the return process and follow the instructions to return the product in its original condition. We will issue a refund as soon as we’ve received and inspected the returned item. Please note that shipping costs are non-refundable. Always contact customer support before sending back a return.